Frequently Asked Questions
Still looking for answers? Check out our frequently asked questions below.
Estimated arrival times are:
USA: 2 – 5 days
Canada – 3 – 7 days
Rest of the world: 5 – 15 days
FREE shipping within the USA!
We want to make this as easy as we can.
When you buy $40 or more of physical products, we offer free shipping (CONUS). We also ship worldwide and use the most cost effective methods to ship overseas (Usually USPS or UPS). We ship from a warehouse in CA or in PA depending on what makes the most sense. Each order is packed with care and tracking numbers are available.
If you need next day or any type of special delivery, please contact us and we will accommodate your request.
Please plan to arrive at least thirty minutes before showtime, to check-in. You can also visit the Magical Arts Center and view the collection of historical magic props and the colorful assembly of magic posters that cover the walls. The Magic Shop will be open before and after the show. The address is; Pine Valley Plaza 2840 Pine Road Huntingdon Valley, PA 267-626-1366
There are ninety three spaces in our parking lot, but we do share with a tavern and parking is on a first come first served basis. At rush hour, the nearby streets can be crowded, so please allow yourself extra time to reach us before the show begins. The MAC is easily reachable by a single train from several points in Center City. The Philmont Station is a block and a half from the theater. You can look at the schedule here.
The show will start precisely five minutes after the time stated on the ticket. If people arrive after that time, they will be seated in between performers. We respectfully ask that you turn off or mute your cell phones and refrain from talking during the show.
Guests planning to attend the shows in the evenings must be at least sixteen years of age. If your group included younger people, we suggest that you try our weekend afternoon shows in the Little Theater where guests of any age are welcome.
While you don’t have to put on a tux to come to the Magical Arts Center don’t show up in your cut-offs and flip flops either. We really can’t enforce a strict dress code, but we hope you will dress as if you are going out to the theater for the evening, because in fact you are. Were sure the other guests and the performers will appreciate everyone looking their best.
Yes there is. We use a company to handle the credit cards securely and to track your purchases. There is a service charge added to the cost of the ticket (and the service charge is clearly shown on your cart when you check out).
Sorry, like most venues tickets once purchased can’t be refunded.
After purchasing your ticket, you will get an email with the info you will need (using your cell phone), to gain admission for you and your party. If you want to print this info and bring it you can.
No it’s not. Each seat is numbered and when you buy your seats online (or via phone), you will have the chance to select your seat(s).
The length of each show will vary. For most shows, we will list the approximate running time on the website.
It depends on the show. The seating chart, when buying tickets for any show, will clearly indicate any price differences.
There is no photography, or recordings of any type during the show. You are able to take photos and video/audio anywhere else, except inside the magic shop when tricks are being performed.
We accept all major credit cards for online ticket sales. If you want to use Paypal, you will need to call us.
The Smoke and Mirrors Magic Theater is 100% ADA compliant with a wheelchair lift and two accessible bathrooms. If there are other special circumstances, please contact us by email or phone.
If you can’t find the answer you’re looking for, please give us a call 267-626-1366, or send us an email with your question. We’ll get back to you as soon as we can.
Group Tickets are available (10 or more) Please call for pricing 267- 626-1366
Thanks to our long history in show business, we have contacts for almost any kind of entertainment that you might need for your special event.
Buying entertainment is like buying anything else. You get what you pay for. Say you need to book a band for your company’s picnic. You could get the band that plays at the local bar or you could book the Rolling Stones. Both will play music but the experience will be different for you guests. Different acts charge different amounts. We know who the best performers are in different price ranges and we will book the best act for your budget.
We suggest, as soon as you have secured your date and time, book your entertainment. We will always have great acts available, but booking early is always your best option.
If you can’t find the answer you’re looking for, please give us a call 267-626-1366, tweet or send us an email with your question. We’ll get back to you as soon as we can and we look forward to working with you.