Frequently Asked Questions

Still looking for answers? Check out our frequently asked questions below.

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FREE shipping within the USA!

We want to make this as easy as we can.

When you buy $40 or more of physical products, we offer free shipping (CONUS). We also ship worldwide and use the most cost effective methods to ship overseas (Usually USPS or UPS). We ship from a warehouse in CA or in PA depending on what makes the most sense. Each order is packed with care and tracking numbers are available.

If you need next day or any type of special delivery, please contact us and we will accommodate your request.

Estimated arrival times are:
USA: 2 – 5 days
Canada – 3 – 7 days
Rest of the world: 5 – 15 days

Smoke & Mirrors Theatre

For evening shows, there is an age limit of 13 years old. While most of the acts present clean material, at the evening shows there could be an adult word or theme used by some of the performers. You can always call and ask if you are concerned about bringing younger people to the show. Our family shows in the afternoon are guaranteed to be G Rated (general audience), family style entertainment suitable for guests of any age.

While you don’t have to put on a tux to come to the Magical Arts Center don’t show up in your cut-offs and flip flops either. We really can’t enforce a strict dress code, but we hope you will dress as if you are going out to the theater for the evening, because in fact you are. Were sure the other guests and the performers will appreciate everyone looking their best.

Yes there is. We use a company to handle the credit cards and to track your purchases. There is a service charge added to the cost of the ticket (and the service charge is clearly shown on your cart when you check out).

Yes you can. Tickets may be cancelled up to seventy two hours prior to showtime. You will receive full credit for a future show with the same priced seat or a store credit. (less any service charges).

No. It depends on the show. The seating chart when buying tickets for any show, will clearly indicate any price differences.

No. Sorry, but taking still photos, videos or audio recordings during the show is not permitted at the Smoke and Mirrors Theater.

The length of each show will vary. For most shows, we will list the approximate running time on the website.

No. After purchasing your ticket, you will get an email with the info you will need (using your cell phone), to gain admission for you and your party. If you want to print this info and bring it you can.

No it’s not. Each seat is numbered and when you buy your seats online (or via phone), you will have the chance to select your seat(s).

We accept all major credit cards for online ticket sales. If you want to use Paypal, you will need to call us.

If you can’t find the answer you’re looking for, please give us a call, or send us an email with your question. We’ll get back to you as soon as we can.

Hiring Entertainment

Thanks to our long history in show business, we have contacts for almost any kind of entertainment that you might need for your special event.

Buying entertainment is like buying anything else. You get what you pay for. Say you need to book a band for your company’s picnic. You could get the band that plays at the local bar or you could book the Rolling Stones. Both will play music but the experience will be different for you guests. Different acts charge different amounts. We know who the best performers are in different price ranges and we will book the best act for your budget.

We suggest, as soon as you have secured your date and time, book your entertainment. We will always have great acts available, but booking early is always your best option.

If you can’t find the answer you’re looking for, please give us a call, tweet or send us an email with your question. We’ll get back to you as soon as we can and we look forward to working with you.

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